Ticketmaster will now have to explain itself to lawmakers

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Swift said of Ticketmaster in a statement:

“We’ve asked them several times if they can handle this kind of demand,” Swift said of Ticketmaster in a statement.
picture: Theo Wargo (Getty Images)

The fallout continues From last week’s Ticketmaster fiasco Like Taylor Swift fans Hurry up to buy pop ticketsnext star IRAS Tour. surgery Immediately Ticketmaster’s website has crashed. On the heelsAnd the Echo Battle Fans, musicians, and politicians have come out against Ticketmaster for their alleged mishandling of Tour pre-view. Today, the Minnesota Democrat Senator Amy Klobuchar He announced a bipartisan hearing with Republican Utah Sen. Mike Lee of the investigation Ticketmaster’s monopoly on live events.

Klobuchar and Lee are the chair and ranking member, respectively, of the Senate Subcommittee on Competition Policy, Antitrust, and Consumer Rights that will investigate Ticketmaster’s handling of Swift’s Eras Tour pre-bid, according to Klobuchar’s website. klobuchar wrote a letter to Live Nation Entertainment CEO Michael Rapinoe regarding its concerns about Ticketmaster’s level of influence on the live events industry. The date of the next hearing and any witnesses called will be announced at a later date.

“Last week, the problem of competition in the ticket markets became painfully apparent when hundreds of thousands of fans hoping to buy concert tickets were screwed up by Ticketmaster’s website,” Klobuchar said. press release. “That is why we will be holding a hearing on how consolidation in the live entertainment and ticketing industry is hurting customers and artists alike. When there is no competition to incentivize better services and fair prices, we all suffer the consequences.”

Ticketmaster is a giant That’s for sure wont Go down without a fight. Swift expressed her frustration after the pre-sale chaos broke out for her upcoming tour, which is set to start this spring. “There are many reasons why people are having trouble trying to get tickets and I’m trying to figure out how this situation can be improved moving forward,” Swift wrote in a statement on her Instagram story last Friday. I won’t make excuses to anyone because we asked [Ticketmaster]many times, if they can handle that kind of demand and we made sure they could.”

This past Tuesday, verified fans who received a special access code could take part in the pre-sale of tickets for Swift’s The Era’s Tour. Presale started immediately at 10am ET for east coast venues, and 20 minutes later, Ticketmaster started crashing. Ticketmaster experienced website outages throughout the rest of the day and Ticketmaster was quick to reschedule the remaining pre-sales for later times to ease the traffic load.

However, the company Confirmed on Twitter Thursday 17 November The general sale of tickets which had been postponed to start on Friday 18 November was cancelled, due to “unusually high demand”. Ticketmaster later claimed that over 2.4 million tickets It did sell out, and the company later apologized to both Swift and Swifties alike.

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